Marketing Operations Intern

$36,000 - $63,000/Yr

Marsh & McLennan Companies - Louisville, KY

posted 21 days ago

- Intern
Louisville, KY
Insurance Carriers and Related Activities

About the position

As the Marketing Operations Intern at Marsh McLennan Agency (MMA), you will play a crucial role in supporting our digital and in-person event initiatives. This internship offers a unique opportunity to gain hands-on experience in event management and project coordination. You will assist in the development of best practices, manage event submissions, and contribute to the organization of project documentation. Your work will help deliver purposeful work and meaningful impact every day.

Responsibilities

  • Research and compile new digital event best practices and elevated experiences.
  • Attend virtual events and report back with innovative ideas and features for integration.
  • Assist in organizing and categorizing event project folders for better accessibility.
  • Vet all HRCI and SHRM submissions to ensure compliance and quality standards.
  • Analyze submission data to determine participation rates for each event.
  • Test and provide feedback on Vimeo showcases, including crediting and demoing the platform.
  • Assist in creating a Speaker Best Practice Guide to enhance speaker engagement and presentation quality.
  • Participate in process reviews and feedback sessions to identify areas for improvement.
  • Conduct form and process audits to streamline operations.
  • Assist in building project and blueprint guides, including step-by-step instructions for project completion.
  • Contribute to the development of a Project Considerations document for new process builds and smaller blueprints.
  • Manage assigned stretch projects, ensuring timely completion and adherence to project goals.
  • Support the development of playbooks for in-person events to standardize processes.
  • Assist with meeting registration and clean-up of invitee/attendee lists.
  • Conduct venue research to identify suitable locations for events.
  • Provide meeting support, including email correspondence, tracking attendee data, and managing receipts.

Requirements

  • Currently pursuing a degree in Event Management, Marketing, Communications, Business Administration, or a related field.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with event management platforms (e.g. Zoom, CVENT, etc.).
  • Ability to work independently and collaboratively in a fast-paced environment.
  • A passion for events and a desire to learn about digital and in-person event management.

Benefits

  • Health and welfare benefits
  • Tuition assistance
  • 401K savings and other retirement programs
  • Employee assistance programs
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