About the position
The Medicaid Travel Coordinator plays a crucial role in facilitating patient travel arrangements through Alaska Medicaid. This position involves working closely with patients, Medicaid, and the BBAHC Case Management staff to ensure that all necessary travel accommodations are made efficiently and effectively. The coordinator will be responsible for obtaining authorizations for travel, meals, lodging, and medical care, as well as completing the required paperwork to secure Medicaid travel benefits. This role is essential in ensuring that patients receive the support they need to access medical services, particularly in a state where travel can be challenging due to geographical barriers. In addition to coordinating travel, the Medicaid Travel Coordinator must demonstrate strong organizational skills and attention to detail. The individual will need to manage multiple tasks simultaneously, ensuring that all travel arrangements are compliant with Medicaid policies and procedures. Effective communication skills are vital, as the coordinator will interact with various stakeholders, including patients, healthcare providers, and Medicaid representatives. The ability to follow instructions and adhere to established policies is critical for success in this role. The position requires a high school diploma or equivalent, along with basic computer skills, including proficiency in Microsoft Word and Excel. Good phone etiquette is also necessary, as the coordinator will frequently communicate with patients and other parties over the phone. Experience in a healthcare environment and familiarity with the Medicaid system will be advantageous, particularly for those who have previously worked in obtaining travel authorizations and related services.
Responsibilities
- Coordinate patient travel arrangements through Alaska Medicaid.
- Obtain authorizations for travel, meals, lodging, and medical care.
- Complete necessary paperwork for Medicaid travel benefits.
- Communicate effectively with patients, Medicaid, and BBAHC Case Management staff.
- Ensure compliance with Medicaid policies and procedures.
- Manage multiple travel arrangements simultaneously.
Requirements
- High school diploma or equivalent required.
- Prior experience in a Medicaid environment preferred.
- Experience in a healthcare environment preferred.
- Ability to follow instructions, policies, and procedures.
- Basic computer skills in e-mail, Microsoft Word, and Microsoft Excel.
- Good phone etiquette is necessary.
Nice-to-haves
- Ability to speak Yupik preferred.
