Medical Assistant - NYU Langone Huntington Medical Group

NYU Langone Health • Huntington, NY

394d • $55,616 - $55,616

About The Position

The Medical Assistant at NYU Langone Huntington Medical Group plays a crucial role in supporting physicians and Advanced Care Practitioners in delivering high-quality patient care. This position involves both clinical and administrative responsibilities, including preparing patients for examinations, measuring vital signs, drawing blood, and managing patient records. The Medical Assistant is also responsible for ensuring a positive patient experience and maintaining effective communication with healthcare providers and administrative staff.

Requirements

• High School Diploma or equivalent
• Completion of a Medical Assistant Program from an accredited institution OR current medical assistant Certification from a Nationally Recognized accredited institution
• Working knowledge of English in verbal, reading and writing abilities; other language an asset
• Demonstrated ability in computer skills
• Ability to complete multiple tasks efficiently and thrive in a teamwork environment

Nice To Haves

• MA experience preferred
• EKG, phlebotomy and venipuncture experience preferred
• Ability to effectively communicate with all levels of the organization

Responsibilities

• Escorts patients to exam rooms
• Cleans and stocks exam rooms
• Measures and records patient vital signs
• Obtains and processes blood samples as per NYULH policy
• Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
• Promotes a positive patient experience
• Communicates effectively with providers and administrative staff, escalates issues
• Answers phone calls
• Reviews and responds to inbasket messages
• Follows up on Rx refill requests
• Assists physician with patient intake & transcribing visit into EPIC
• Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed
• Follows guidelines for validating patient medical record when accessing and updating information
• Assists with maintaining patient flow to and from exam rooms and treatment areas
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
• Communicates the functionality and purpose of MyChart to patients during intake
• Ensures the appropriate translation services or equipment is in place prior to the start of visit
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as per organizational policy & procedure
• Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure
• Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date
• Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards
• Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories
• May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic
• Maintains patient privacy as it relates to HIPPA standards
• Handles appropriate patient calls and documents outcome of all patient communications as needed
• Refers all clinical questions/concerns to RN/Provider
• Assists with inbasket message management including any necessary tasks related to patient medical advice requests
• Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care
• Assists physicians with procedure and/or set-up according to the specialty where necessary
• Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed
• Cleans and sterilizes designated equipment after use, following organizational policy & guidelines
• Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment
• Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc.
• Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care
• Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD
• Documents patient orders including laboratory tests, radiology tests, medications, etc.
• Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience
• Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES
• Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
• Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries
• Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model
• Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership.

Benefits

• Competitive salary
• Comprehensive health insurance
• Retirement savings plan
• Paid time off
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees