Oaklawn Hospital - Battle Creek, MI
posted 11 days ago
Full-time
Battle Creek, MI
Hospitals
About the position
The Medical Assistant position involves performing a variety of clinical and administrative tasks under the direct supervision of a healthcare provider. The role focuses on delivering excellent patient care by managing patient flow, assisting with examinations, and handling administrative duties such as scheduling and patient registration. The Medical Assistant is expected to maintain a patient-centered approach while ensuring compliance with medical standards and protocols.
Responsibilities
- Greet and escort patients to the exam room.
- Measure and record vital signs, height, and weight.
- Collect and record medical and medication histories.
- Prepare patients for examination/procedure and ensure efficient patient flow.
- Assist the provider and nursing staff as directed.
- Implement medical orders safely and properly.
- Collect specimens and label them accurately, administer immunizations and medications as directed.
- Maintain rooms, equipment, and supplies to uphold standard precautions.
- Answer telephones and handle customer inquiries promptly.
- Schedule appointments, process referrals, and prior authorizations.
- Register patients ensuring accuracy and compliance with registration steps.
- Provide patient-centered care and customer service.
Requirements
- Registered or Certified Medical Assistant or Licensed Practical Nurse in the State of Michigan.
- BLS Certification within 90 days of hire.
- Experience in a medical office or similar setting required.
- Interpersonal skills to deal effectively with diverse groups of patients and healthcare personnel.
- Knowledge of medical assistant competencies, computers, and EHRs.
Nice-to-haves
- Successful completion of registration or certification in an accredited Medical Assistant program preferred.
- Patient access knowledge preferred.
- PCMH experience a plus.
