Medical Assistant Spanish Bilingual (FUOP)

Casa Esperanza, Inc. (Boston) • Boston, MA

390d • $47,840 - $52,000

About The Position

Casa Esperanza, Inc. is seeking a compassionate and detail-oriented Medical Assistant to support our Psychiatric Nurse Practitioner in delivering high-quality mental health care. The ideal candidate will have experience in behavioral health or medical settings, strong organizational skills, and a commitment to serving diverse communities.

Requirements

• High School Diploma or equivalent required
• At least 1-2 years of experience in a clinical or mental health setting.
• Bilingual Spanish/English required
• Current and valid Massachusetts driver's license and a proven record of safe driving
• Experience with homelessness, mental illness, domestic violence
• Proficiency in using electronic health record (EHR) systems and Microsoft Office Suite.
• Experience with ZOOM or other virtual platform
• Strong verbal and written communication skills in English
• Knowledge of community/recovery resources
• Ability to work both as a team member and independently
• Understanding of relapse prevention and harm reduction techniques
• Strong interpersonal skills
• Strong communication and technical skills
• Crisis management skills
• Must be able to effectively use computer programs, including web-based database system
• Ability to meet the physical and training requirements of the position.

Nice To Haves

• Experience in behavioral health settings
• Knowledge of mental health treatment protocols
• Familiarity with community resources for recovery

Responsibilities

• Assist the Psychiatric Nurse Practitioner in day-to-day clinical operations, including preparing patients for consultations and documenting medical histories.
• Schedule, confirm, and manage appointments to ensure efficient clinic workflows.
• Perform basic clinical tasks such as measuring and recording vital signs, updating electronic health records (EHR), and ensuring accurate patient documentation.
• Facilitate communication between patients and the Psychiatric Nurse Practitioner, answering questions and providing instructions for follow-up care.
• Ensure that examination rooms are stocked, sanitized, and ready for patient use.
• Coordinate with other team members to manage prescription refills, medication tracking, and lab result follow-ups.
• Assist with administrative tasks, including data entry, maintaining patient files, and generating reports as needed.
• Maintain compliance with Casa Esperanza, Inc.'s policies, local regulations, and HIPAA requirements to protect patient privacy.
• Support culturally sensitive care by communicating with patients in their preferred language and accommodating cultural needs.

Benefits

• Salary Range $22 - $25 per hour
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO) - 18 days year one, 20.5 days at year 2, 23 days at year 5
• Sick Pay - 10 paid days per year
• Long / Short Term Disability Paid by Company
• Life Insurance
• Health Insurance (Medical, Dental, Vision)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED