Medical Biller

About the position

CDPHP and its family of companies are mission-driven organizations that support the health and well-being of our customers and the communities we are proud to serve. CDPHP was founded in Albany in 1984 as a physician-guided not-for-profit, and currently offers health plans in 29 counties in New York state. The company values integrity, diversity, and innovation, and its corporate culture supports those values wholeheartedly. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience. The Medical Biller with SSMC will be responsible for providing direct billing services to their assigned clients, which may include provider offices, hospitals, and other facilities. They will act as a primary resource for billing support, submission of claims, statement management, reporting and other duties as assigned or requested. Billers are required to meet work quality and productivity standards, to ensure outstanding client service.

Responsibilities

• Provide direct billing services to assigned clients including provider offices, hospitals, and other facilities.
• Act as a primary resource for billing support.
• Submit claims and manage statements.
• Prepare reports and perform other duties as assigned or requested.
• Meet work quality and productivity standards to ensure outstanding client service.

Requirements

• High school diploma or GED required.
• Minimum one (1) year of customer service experience required.
• Experience in a medical office setting strongly preferred.
• Knowledge of medical billing and/or collections preferred.
• Experience with Medent preferred.
• Experience with Microsoft Office, including Outlook, Word and Excel required.
• Must be detail-oriented with strong organizational skills.
• Demonstrated ability to pro-actively identify problems and recommend/implement effective solutions.
• Demonstrated ability to provide excellent customer service and develop relationships both internally and externally.
• Demonstrated ability to work with and maintain confidential information.
• Excellent verbal and written communication skills.
• Flexibility to adapt to a changing and fast-paced environment.

Benefits

• Award-winning health care coverage.
• Health and flexible spending accounts.
• 401(k) plan with company match.
• Generous paid time off allowance.
• Life insurance.
• Employee assistance programs.