Medical Check-Out Secretary

Blanchard Valley Medical Associates - Findlay, OH

Full-time

Findlay, OH

Ambulatory Health Care Services

About the position

The Medical Check-Out Secretary plays a crucial role in the patient care process by interacting with patients immediately after their appointments with healthcare providers. This position is essential for ensuring that patients receive the necessary follow-up care and instructions from their physicians. The secretary is responsible for scheduling follow-up appointments and any required testing, ensuring that patients leave the office with a clear understanding of their next steps in their healthcare journey. This role requires excellent communication skills, as the secretary must relay physician instructions accurately and effectively to patients, addressing any questions or concerns they may have. In addition to scheduling appointments, the Medical Check-Out Secretary may also handle administrative tasks related to patient records and office operations. This includes updating patient information in the system, managing appointment calendars, and coordinating with other healthcare staff to ensure a seamless patient experience. The position is full-time, with a work schedule from Monday to Thursday, 8 am to 5 pm, and Friday, 8 am to 4 pm. The secretary must be organized, detail-oriented, and capable of multitasking in a fast-paced medical environment.

Responsibilities

• Schedule follow-up appointments for patients after their visits with providers.
• Relay physician instructions to patients clearly and accurately.
• Manage patient records and update information in the system as needed.
• Coordinate with healthcare staff to ensure smooth patient flow and care continuity.
• Handle administrative tasks related to appointment scheduling and office operations.

Requirements

• Strong communication skills to interact effectively with patients and healthcare providers.
• Organizational skills to manage multiple appointments and patient records.
• Attention to detail to ensure accurate scheduling and information relay.
• Ability to work in a fast-paced medical environment.