Medical Office Manager

$50,000 - $60,000/Yr

Pathway Healthcare - Huntsville, AL

Full-time - Mid Level

Huntsville, AL

Ambulatory Health Care Services

About the position

As an Office Manager at Pathway Healthcare, you will be responsible for the efficient management of our medical office, ensuring seamless operations and high standards of patient care. This role is crucial for the success of our healthcare facility, working closely with the Director of Operations to create a positive environment for both patients and staff.

Responsibilities

• Oversee daily office operations to ensure efficient workflow and compliance with healthcare regulations.
• Manage staff schedules, approve PTO/timecards, and ensure appropriate staffing levels.
• Maintain office supplies, equipment, and inventory to ensure availability and functionality.
• Coordinate and lead staff meetings to promote collaboration and communication.
• Provide leadership and guidance to office staff, fostering a positive work environment.
• Assist in recruiting, training, and supervising office personnel.
• Conduct performance evaluations and identify opportunities for professional development.
• Maintain high standards of patient care and service to ensure an exceptional patient experience.
• Address patient concerns and inquiries promptly.
• Collaborate with healthcare providers to optimize patient flow and enhance satisfaction.
• Monitor office expenses to ensure cost-effective operations.
• Work closely with the billing department for accurate and timely collections.
• Implement strategies to maximize revenue generation and minimize financial risks.
• Ensure compliance with healthcare regulations and implement quality measures.

Requirements

• Bachelor's degree in healthcare administration, business management, or a related field (preferred).
• 3+ years of proven experience in medical office management or a similar administrative role.
• Strong knowledge of healthcare regulations and compliance requirements.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in office management software and electronic health records (EHR) systems.
• Exceptional organizational and problem-solving abilities.
• Ability to multitask, prioritize, and work well under pressure.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Opportunities for advancement