Medical Office Receptionist

Ent Professional Services Pc • Davenport, IA

389d • $31,200 - $33,280 • Onsite

About The Position

The Medical Office Receptionist plays a crucial role in managing the front desk operations of an ENT medical practice. This position involves direct interaction with patients, handling inquiries, scheduling appointments, and maintaining patient records. The receptionist is expected to provide excellent customer service while ensuring the smooth operation of the office.

Requirements

• Excellent face-to-face and phone communication skills
• Previous medical receptionist and/or medical office experience
• Basic PC/Windows skills
• Extreme accuracy, attention to detail, and organization
• Knowledge of Medical Terminology and Health Information Technology
• Ability to work independently or with a group
• Friendly and helpful demeanor with patients

Nice To Haves

• Prior EMR experience
• 1 year of medical office experience
• 1 year of medical experience

Responsibilities

• Answering incoming calls and responding to patient inquiries
• Scheduling and confirming patient appointments
• Greeting and checking-in patients
• Creating and updating patient charts and patient demographics
• Processing patient payments

Benefits

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED