Medical Office Registration Clerk

About the position

In this role, you will assist patients with portal registration, prepare for upcoming appointments, and troubleshoot issues with the patient portal.

Responsibilities

• Assist patients with portal registration
• Prepare paperwork for upcoming appointments
• Troubleshoot issues with the patient portal
• Provide administrative support at the front desk
• Handle patient registration and reception duties

Requirements

• Strong customer service skills
• Proficiency in technology
• Medical terminology knowledge
• Experience in administrative support
• Experience in patient registration

Nice-to-haves

• Previous experience with eClinical Works (eCW) preferred
• Experience in a healthcare setting preferred

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)