Medical Receptionist II Family Medicine Center 101 Union

About the position

The receptionist is responsible for supporting office operations and works independently and interdependently with other office staff to provide efficient, cost effective, quality patient care. Responsibilities include but are not limited to: Promote a healthy work environment Work collaboratively with CNY Family Group Review CCDs for CNY Family Group and route to appropriate team members Collaborate and communicate regularly with management regarding goals, needs/concerns Phone support – Incoming and outgoing phone calls Scanning and faxing documentation.

Responsibilities

• Promote a healthy work environment
• Work collaboratively with CNY Family Group
• Review CCDs for CNY Family Group and route to appropriate team members
• Collaborate and communicate regularly with management regarding goals, needs/concerns
• Provide phone support – Incoming and outgoing phone calls
• Scan and fax documentation
• Maintain confidentiality related to patients, family and employees
• Answer the telephone and route calls to proper person
• Record and deliver messages when personnel are unavailable
• Employ professional manners and tact in all dealings
• Obtain necessary information while remaining courteous
• Receive and distribute messages, packages and supplies
• Implement the day-to-day operations of specific service or environment
• Maintain a safe and secure environment

Requirements

• High school graduate or equivalent
• Business school or formal secretarial training a plus
• One to two years’ experience preferred
• Good communication skills both oral and written
• Good interpersonal skills required
• Customer service oriented
• Knowledge of office equipment and supplies
• Solid understanding of service-related terminology

Benefits

• Pay range: $17.75-$23.60 based on experience, skills, and education
• Remote option may be available following training
• Training in office for 4 to 8 weeks