Medical Receptionist - Women's Health

Family Health Centers of Southwest Florida Inc • Lehigh Acres, FL

322d

About The Position

Excellent opportunity to join a stable company providing patient care in Women's Health. We are looking for a dependable, dedicated, and respectful person to join our team. Outstanding compensation including generous paid time off, 9 paid holidays, excellent health benefits, a company paid pension, multiple bonuses, and more!

Requirements

• High School Diploma, GED or equivalent training and experience
• Prior medical receptionist experience preferred
• Ability to perform multiple tasks.
• Basic math and computer skills

Nice To Haves

• Bilingual English/Spanish preferred
• Pleasant phone manners and professional appearance
• Excellent customer service skills

Responsibilities

• Greets visitors and patients, determines their needs, checks appointments and directs the person accordingly.
• Answers questions and provides information directly to person or on telephone, based on knowledge of Center, department, policies, procedures and regulations.
• Secures all necessary information and documents including sign-in sheets, obtaining medical chart, encounter form, etc.
• Answers telephone calls using proper protocol. Reschedules patients' appointments, notifies patients of any changes in appointments.
• Properly records 'No Shows' and updates scheduler system information.
• Immediately refers any 'Walk-In' patients to medical triage, if they present with severe or unusual symptoms or complaints.
• Assures all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner.
• Performs additional duties, such as translation, as may be required.
• Proficient in Medical Manager, including patient registration, updating insurance and procedure entry.
• May be asked to function in this capacity as staffing needs dictate.
• Verification of and authorization by insurance.
• Utilizes electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently.
• Other duties as required.

Benefits

• Generous paid time off
• 9 paid holidays
• Excellent health benefits
• Company paid pension
• Multiple bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED