Medical Secretary - MPS Primary Care Center

Mount Auburn Hospital - Winchester, MA

Full-time - Entry Level

Winchester, MA

10,001+ employees

Hospitals

About the position

As a Medical Secretary at Mount Auburn Hospital, you will play a crucial role in the clinic management team, ensuring that a variety of medical secretarial functions are performed accurately, appropriately, and in a timely manner. This position is integral to the smooth operation of the healthcare facility, where you will be responsible for managing patient records, scheduling appointments, and facilitating communication between patients and healthcare providers. Your attention to detail and organizational skills will be essential in maintaining departmental standards, policies, and procedures, which are vital for providing high-quality patient care. In this role, you will be expected to handle a range of administrative tasks that support the clinical staff and enhance the patient experience. This includes managing incoming calls, responding to patient inquiries, and coordinating with other departments to ensure that patient needs are met efficiently. You will also be responsible for maintaining confidentiality and adhering to HIPAA regulations, as patient privacy is of utmost importance in our organization. Joining the BILH team means becoming part of a larger community of healthcare professionals dedicated to making a difference in the lives of patients. With over 35,000 employees, you will collaborate with nurses, doctors, technicians, and other healthcare workers, all committed to providing compassionate care. Your role as a Medical Secretary is not just about administrative tasks; it is about contributing to a culture of care and support that extends beyond the walls of the hospital.

Responsibilities

• Perform a variety of medical secretarial functions accurately and in a timely manner.
• Manage patient records and ensure confidentiality according to HIPAA regulations.
• Schedule appointments and coordinate patient care with clinical staff.
• Respond to patient inquiries and provide information as needed.
• Facilitate communication between patients and healthcare providers.
• Maintain departmental standards, policies, and procedures.

Requirements

• High school diploma or equivalent required.
• Previous experience in a medical office or healthcare setting preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using electronic health record (EHR) systems and office software.

Nice-to-haves

• Experience with medical terminology and coding.
• Bilingual skills are a plus.

Benefits

• Health insurance coverage.
• Paid time off and holidays.
• Retirement savings plan options.
• Opportunities for professional development and training.