Bellco Credit Unionposted 5 months ago
$45,760 - $45,760/Yr
Full-time - Entry Level
Westminster, CO
Credit Intermediation and Related Activities

About the position

The Member Service Advisor III Floater at Bellco Credit Union is responsible for processing a variety of financial transactions and providing exceptional member services in both lobby and drive-up settings. This role requires maintaining a thorough knowledge of all Credit Union products and services, evaluating sales opportunities, and establishing new accounts for members. The advisor will also support loan applications and provide notary services, ensuring a high level of customer satisfaction and compliance with regulations.

Responsibilities

  • Process a variety of financial transactions and member services in a timely and professional manner.
  • Maintain thorough knowledge of all Credit Union products and services.
  • Evaluate sales opportunities and make recommendations to members.
  • Establish new accounts for potential and existing members.
  • Submit loan applications and provide support for closing loans.
  • Communicate with members positively and provide exceptional service.
  • Access and navigate various banking systems and devices for daily operations.
  • Assist members with account maintenance and service transactions.
  • Provide planned and unplanned coverage to host and floating hub branches.

Requirements

  • High school diploma or GED required.
  • Six months of cash handling experience required.
  • One year of sales or customer service experience preferred.
  • Lending experience preferred.
  • Bilingual in Spanish strongly preferred.
  • Strong oral and written communication skills.
  • Ability to perform teller duties with high balancing efficiency (85% or higher).
  • Ability to accurately enter data and update member financial records.

Nice-to-haves

  • Experience with Bellco or in financial services preferred.
  • Certified Notary Public.

Benefits

  • Paid holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Paid sick time
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