United Federal Credit Unionposted 5 months ago
Full-time - Entry Level
Minden, NV
Credit Intermediation and Related Activities
About the position
The Member Service Advisor (Universal Banker) plays a crucial role in building and maintaining member relationships by efficiently responding to service requests and promoting Credit Union products. This position focuses on exceeding member expectations and achieving sales goals through a thorough understanding of member needs and appropriate lending recommendations.
Responsibilities
- Sell and deliver Credit Union loan, deposit, investment, business, electronic and convenience products and services.
- Gather information to complete loan applications and evaluate credit reports.
- Act as the primary source of product information and service support for member and staff inquiries.
- Provide accurate, complete and consistent documentation in a timely manner.
- Participate in and contribute to training and team development.
- Perform teller functions as needed.
Requirements
- High school diploma or equivalent; some college preferred.
- Minimum of two years' experience in a related sales field.
- Sales or referral experience with proven results.
- NMLS registration required upon hire.
- Excellent communication skills.
- Good business writing skills.
- Computer literacy and keyboarding skills.
- Thorough knowledge of lending principles.
- Self-motivated with demonstrated sales skills.
Nice-to-haves
- Knowledge of Credit Union products, services and banking regulations.
- Ability to engage members in conversations to increase product penetration.
Benefits
- Health insurance
- 401k plan
- Paid holidays
- Paid time off
- Professional development opportunities
