Membership Program Director

About the position

LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and equip people to build their personal impact in ways that glorify God. By annually producing 20+ events and providing financial education to thousands around the nation, we do just that. We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate one another, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company! As the Memberships Director, you will spearhead the development and growth of our recurring revenue membership business across multiple verticals. You’ll architect membership offerings at multiple tiers—ranging from accessible monthly plans to premium mastermind experiences—each designed to support real estate investors, traders, entrepreneurs, and organizational leaders. This is a key leadership role for someone who understands the power of missional and specialized community, continuity, and content and knows how to create membership programs that people love, stick with, and talk about.

Responsibilities

• Develop and lead the overall membership strategy, including pricing, value proposition, structure, and retention across various tiers.
• Build specialized membership programs in key verticals such as Real Estate Investors, Traders, Entrepreneurs & Business Owners, Organizational Leaders & Professionals, Influence & Personal Branding.
• Collaborate with marketing, sales, events, customer service, and product teams to deliver cohesive experiences that drive engagement, retention, and referrals.
• Identify and recruit high-caliber leaders, coaches, and facilitators for mastermind and community groups.
• Build systems and infrastructure for seamless onboarding, community management, and member support.
• Understand and strategize how to optimize funnels in a multi-product category environment with the collaboration of other cross functional teams.
• Monitor and manage key KPIs such as conversion rate, retention rate, lifetime value (LTV), net promoter scores, and engagement, as well as revenue, acquisition and fulfillment cost and gross profit margins to drive growth and optimize performance.
• Stay ahead of trends in membership models, continuity programs, and online communities, as well as the competitive landscape.

Requirements

• 7+ years' experience in membership program development, mastermind leadership, or community-driven businesses.
• Demonstrated success launching and scaling recurring revenue programs or subscription-based products.
• Deep understanding of what makes communities thrive—including content, connection, and coaching.
• Strong project management and operational skills; able to take an idea from concept to launch.
• Strategic thinker with a data-informed mindset and a heart for serving people.
• Entrepreneurial and mission-aligned, with a passion for building purpose-driven movements.

Benefits

• Health, Dental, Vision, Life, Holiday and Paid Time Off.
• Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment.
• High-level performers, disciplined, and self-motivated people will do VERY WELL in this environment.