Mid-Level IT Technical Writer

Full-time - Mid Level

Herndon, VA

Professional, Scientific, and Technical Services

About the position

Transform the future of federal services with ManTech! Join a vibrant, energetic team committed to enhancing national security and public services through innovative tech. Since 1968, we've partnered with Federal Civilian sectors to deliver impactful solutions. Engage in exciting projects in Digital Transformation, Cybersecurity, IT, Data Analytics and more. Ignite your career and drive change. Your journey starts now-innovate and excel with ManTech! ManTech seeks a motivated, career and customer-oriented Mid-Level IT Technical Writer to join our team in the DC, Maryland, and Virginia (Northern) DMV area. In this role will be responsible for creating high-quality technical documentation, including user manuals, system guides, release notes, and knowledge base articles. The IT Technical Writer will collaborate closely with subject matter experts and software developers to understand complex technical concepts and translate them into clear and concise documentation.

Responsibilities

• Create and maintain technical documentation for software applications, systems, and processes, including user manuals, system guides, release notes, and knowledge base articles.
• Collaborate with subject matter experts and software developers to gather information and understand complex technical concepts.
• Ensure the accuracy, consistency, and quality of all technical documentation produced.
• Organize and structure information effectively to facilitate easy navigation and retrieval of documentation.
• Adhere to established documentation standards and guidelines.
• Meet deadlines and manage multiple documentation projects simultaneously.
• Review and edit existing documentation to improve clarity, accuracy, and readability.
• Keep up to date with industry trends and best practices in technical writing and make recommendations for process improvements.
• Collaborate with cross-functional teams, including software developers, quality assurance, and product managers, to gather information and provide input on documentation requirements.

Requirements

• 3+ years of experience in technical writing, preferably in the IT industry.
• A bachelor's degree in technical writing, English, information security, computer science, or related field of study.
• Proficiency in using documentation tools and software, such as Microsoft Word, Adobe Acrobat, and content management systems.
• Excellent written and verbal communication skills, with the ability to effectively communicate complex technical concepts to non-technical audiences.
• Strong attention to detail and ability to ensure accuracy and consistency in documentation.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational and time management skills, with the ability to prioritize and meet deadlines.

Nice-to-haves

• A master's degree.
• Certifications in technical writing, documentation management, or related field (e.g., Technical Writer Certification, Certified Professional Technical Communicator - Foundation).
• Familiarity with Information Technology Infrastructure Library (ITIL) or other IT Service Management Frameworks.
• Knowledge of IT security best practices and compliance standards (e.g., ISO 27001, NIST).
• Familiarity with agile development methodologies.