Midframe Database CICS Supervisor (Public Service Administrator Opt. 3)

About the position

This position serves as the Midframe Database CICS Supervisor for the Department of Innovation & Technology (DoIT), directing and coordinating project activities to ensure the best hardware and software solutions are available for client use. In this role, you will evaluate and plan for newly released products, the ability for a product to solve a client’s issues, and for the agency’s use of new technologies. Additionally, you will serve as a working supervisor and project manager, working with highly complex server systems running client applications.

Responsibilities

• Under administrative direction, serves as the Midframe Database Customer Information Control System (CICS) Supervisor for the Department of Innovation & Technology (DoIT), in directing and coordinating project activities to ensure the best hardware and software solutions are available for client use.
• Coordinates and monitors the availability, security, configuration, and performance of highly complex server systems running client applications.
• Monitors and reviews the analysis of performance reports, activity data, and execution reports to determine solutions required to resolve problems or deliver the levels of service necessary to help agencies meet their vision/goals.
• Serves as working supervisor.
• Serves as lead on major IT procurements by coordinating the evaluations and acquisition of new software for installation and for client access.
• Keeps abreast of new developments in the information technology field by continuing education through meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs all other duties as required or assigned that are reasonably within the scope of the duties enumerated above.

Requirements

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with coursework in management information systems, data processing, telecommunications, or a direct information technology related field.
• Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in management information systems, data processing, or telecommunications in a public or business organization.
• Requires three (3) years of professional experience managing, configuring, and optimizing CICS environments within a z/OS, z/VM, or z/VSE operating system in a large, complex IT environment.
• Requires three (3) years of professional experience working with mainframe tools and technologies, including Time Sharing Option (TSO), Interactive System Productivity Facility (ISPF), System Modification Program/Extended (SMP/E), Job Control Language (JCL), programs languages, utility programs, Virtual Storage Access Method (VSAM), desktop packages, access methods, data base structures.
• Requires three (3) years of professional experience in the installation and administration of software packages, security protocols, and TCP/IP within a mainframe environment.
• Requires three (3) years of professional experience in network communication, including server/client network configurations, routers, routing protocols, switches, firewalls, virtual private network (VPN), and Internet technologies.

Nice-to-haves

• Three (3) years of professional experience developing complex written IT analysis and recommendation reports, including precise and timely implementation plans to support decision-making and enterprise system improvements.
• Extensive knowledge of mainframe environment software such as IMS, NEON, IDMS, DB2 Connect, and IMS Connect to optimize performance, integration, and system reliability.
• Ability to assess and forecast budgetary needs for estimate and recommend budget for personnel, space, equipment, software, and services.
• Ability to analyze complex IT infrastructure challenges, identify root causes, and implement effective solutions to enhance mainframe system performance, security, and operational efficiency.
• Developed communication skills with the ability to collaborate effectively across teams, build strong working relationships, and convey complex mainframe concepts clearly in both verbal and written formats.

Benefits

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position).
• 10-25 days of paid vacation time annually (10 days for first year of state employment).
• 12 days of paid sick time annually which carryover year to year.
• 3 paid personal business days per year.
• 13-14 paid holidays per year dependent on election years.
• 12 weeks of paid parental leave.
• Pension plan through the State Employees Retirement System.
• Deferred Compensation Program – voluntary supplemental retirement plan.
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.