Mobile Service Technician

Tallahassee Ford Lincoln • Tallahassee, FL

408d • $52,000 - $104,000

About The Position

The Mobile Service Technician at Tallahassee Ford Lincoln is responsible for delivering light automotive services directly to customers in the community. This role combines technical skills with customer service, requiring the technician to engage with customers, perform inspections, and execute various automotive services while maintaining a high standard of cleanliness and professionalism. The position emphasizes the importance of building trusting relationships with customers and adapting to a mobile service environment.

Requirements

• Service technician experience
• Customer service experience
• Proficient communication skills
• Computer skills
• Conflict management skills
• Ability to navigate a tablet for Repair Order write up and completion
• Basic electrical knowledge
• Quality driven
• Ability to perform DTC retrieval and PID interpretation

Nice To Haves

• Hospitality experience
• Experience with IDS and FDRS scan tools
• Ability to program modules

Responsibilities

• Organize and prepare for the day's appointments
• Engage with customers and represent Tallahassee Ford Lincoln and Ford Motor Company
• Apply hospitality skills by warmly greeting and engaging with customers
• Consult with customers on work to be performed
• Perform a multi-point inspection
• Execute automotive services in a clean and efficient manner
• Commit to a leave-no-trace clean up
• Be part of a team working to revolutionize the service experience

Benefits

• Flexible spending account

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed