Mortgage Area Sales Manager

About the position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Mortgage Area Sales Manager within PNC's Mortgage organization, you will be based in the greater Phoenix, AZ area to support growth in Arizona and Nevada. The role involves managing home-lending production for a team of mortgage loan officers and support staff, overseeing the business integrity of the market, and coordinating activities to promote and provide products and services. You will also be responsible for growing, retaining, and developing an effective sales force, driving productivity through sales initiatives, and aligning activities with customer experience expectations.

Responsibilities

• Manages home-lending production for a team of mortgage loan officers and support staff in accordance with PNC core values.
• Oversees the business integrity of the market.
• Manages and coordinates the activities of mortgage loan officers engaged in promoting and providing products and/or services.
• Grows, retains and develops an effective sales force to cover the geography of the market.
• Drives productivity through sales initiatives and leveraging marketing collateral.
• Maximizes market opportunity by collaborating with internal and external business partners to establish long- and short-term sales strategies.
• Manages activities to align with customer experience expectations.

Requirements

• University / college degree or a comparable combination of education, job specific certification(s), and experience.
• 5+ years of industry-relevant experience.
• At least 3 years of prior management experience.

Nice-to-haves

• Banking Products
• Client Prospecting
• Customer Relationships
• Customer Solutions
• Documentations
• Innovation
• Mortgages
• Sales

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year
• Between 15 to 25 vacation days each year, depending on career level and years of service