Mortgage Loan Officer

Unison International, S.A. - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Professional, Scientific, and Technical Services

About the position

As an Experience Mortgage Loan Officer at Unison, your primary mission is to originate and promote the unique Mortgage Hybrid/Equity Loan. You will ensure compliance with underwriting guidelines and applicable mortgage laws while helping customers achieve their financial goals through tailored loan recommendations.

Responsibilities

• Conduct complete and thorough loan applications and request customer documents.
• Maintain a deep understanding of loan parameters and underwriting guidelines.
• Track customer contact and update conversation logs with pertinent information.
• Resolve problems throughout the loan process.
• Review and explain Loan Estimate (LE), Closing Disclosures (CD), and mortgage documentation.
• Ensure all mortgage regulations and laws are strictly adhered to.
• Maintain MLO license and schedule continuing education with your manager.
• Effectively collaborate with internal and external partners to complete mortgage transactions efficiently.
• Attain established productivity targets and maintain customer satisfaction.
• Originate loans with a high degree of quality and attain zero compliance defects.
• Work with various teams to identify and solve friction points in the process.

Requirements

• Must be a registered and/or licensed Mortgage Loan Officer.
• 2 years of sales experience in a contact center environment.
• Strong attention to detail, quality, and compliance skills.
• Strong analytical, problem-solving, and time management skills.
• Previous, recent mortgage experience required.

Nice-to-haves

• Experience in underwriting.

Benefits

• Dental insurance
• Health insurance
• Paid parental leave
• Paid time off
• Parental leave