National Account Manager, Online Sales

About the position

Hachette Book Group seeks an experienced Online National Account Manager to join our dynamic, hands-on Online Retail Sales team. We’re looking for someone who is customer-centric and has a track record in building strong relationships with accounts and with internal stakeholders, is a strong communicator who enjoys analyzing the market for trends and sales opportunities. Strong presentation skills, commercial acumen and an eye for detail are also vital to this position. The ideal candidates will be responsible for selling and marketing Hachette Book Group titles to Amazon.com, with a collaborative spirit and proven ability to multi-task, problem solve and think analytically. The position is based out of our NYC office on a hybrid schedule. Please note our current hybrid model is 3 days in-office, 2 days working from home. Please apply with a cover letter and resume.

Responsibilities

• Develop and implement strategies to grow sales and profitability at Amazon.com representing Hachette books.
• Optimize product listings to maximize conversion and sales and advise marketing and publishing teams on online sales and strategies as needed.
• Recommend and coordinate promotions at Amazon including advertising and book deals.
• Manage inventory levels and replenishment of physical inventory at Amazon.com.
• Monitor preorders and sales and adjust estimates to reflect changes in customer demand and/or publicity/marketing.
• Review and manage incoming Amazon purchase orders, SDQs or other order prompts to align with expectations and evolving customer demand.
• Submit monthly editorial recommendations and seasonal title presentations.
• Address high profile and urgent order requests.
• Monitor and troubleshoot catalog integrity, product availability, and partner compliance for print and digital.
• Liaise with Amazon editorial, merchandising, and operations teams while maintaining excellent internal communications streams.
• Conduct market research to stay informed about Amazon features, overall industry and competitor trends and customer preferences at Amazon.

Requirements

• 3-5 years’ experience in Sales, with knowledge of Amazon Sales and Marketing tools preferred.
• Experience in Publishing Sales a plus.
• Advanced Excel skills (V-look ups; pivot tables; etc.), and high degree of comfort with PowerPoint and Outlook required.
• Strong analytical and problem-solving skills including working with large amounts of data.
• Strong communication skills (verbal and written) with the aptitude to communicate effectively in both individual and group settings regardless of audience.
• Must be results driven.
• Proven ability to deliver timely, accurate work product and demonstrate good follow up and follow through.
• Proven ability to build supportive and constructive relationships within and outside of the organization.
• Excellent organizational skills with the ability to multi-task, prioritize and manage time effectively while also ensuring accuracy of work through attention to detail.

Benefits

• Medical, dental, vision insurance.
• Basic and supplemental life insurance.
• Short-term and long-term disability.
• Accidental death and dismemberment insurance.
• Critical illness insurance.
• Hospital indemnity insurance.
• Long-term care insurance.
• Health and dependent care FSA.
• Commuter benefit plan.
• Employee assistance program.
• Tuition reimbursement.
• Travel assistance.
• 401(k) plan.
• Discretionary bonus program.
• PTO (15 vacation days, 3 personal days, 10 holidays and generous sick leave).
• Group discounts on auto and home insurance and legal services.