National Sales Manager

About the position

Supervise, plan, and set objectives for assigned Account Executives and Account Managers and monitor and assess their individual performance against key performance indicators, ensuring successful management of customer relationships and driving sales growth, item and category penetration and profitability of those relationships. May also manage significant piece of business directly. Support, develop and coach assigned staff and participate in critical sales calls as needed including business reviews for at-risk accounts.

Responsibilities

• Evaluate the ongoing effectiveness of the Sales team and relevant systems.
• Develop and implement sales procedures as necessary.
• Coordinate activities with other departments and functions to meet customer needs, including with Customer Service.
• Monitor performance metrics to assess performance against key performance indicators and progress against annual operating plan targets.
• Coordinate required training.
• Determine schedules to ensure adequate coverage of all customer relationships in line with the segmented service strategy.
• Assist assigned staff in escalating inquiries to Division, Region, and Corporate functions as needed including operations, replenishment, pricing, and category management.
• Grow profit and penetration of all accounts managed (both those managed directly and those managed by direct reports).

Requirements

• High School diploma or equivalent required; Bachelor’s degree in Business/Marketing preferred.
• A minimum of five years of sales and distribution experience required (foodservice industry or related preferred).
• Experience in restaurant operations is desirable.
• Experience using quantitative & qualitative research data will be helpful.
• Excellent oral and written communication skills, as well as customer service and presentation abilities.
• Demonstrated problem solving ability and negotiation skills.
• Working knowledge of Microsoft Word, Outlook, Excel and PowerPoint required.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance