National Sales Manager

About the position

We are seeking a dynamic and results-driven individual to join our team as the National Sales Manager. This position is key to driving revenue growth and ensuring the success of our sales and marketing efforts. As the National Sales Manager you will be assisting the Director of Sales in the management, coordination and execution of items related to the marketing and sales operation of the hotel. In this role, you will deliver exceptional Guest Services as part of our Sales & Catering team, overseeing the hotel's sales function. Your primary focus is ensuring guest satisfaction by orchestrating remarkable experiences from the moment guests arrive at the convention or meeting space. You will provide leadership, empowering our hotel teams to strive for excellence and cultivate repeat business, leaving an indelible mark on every guest experience.

Responsibilities

• Offer our guests unparalleled service with warmth and attentiveness
• Seek methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel
• Attend trade shows, community events and industry meetings to develop business
• Develop and implement strategic sales and marketing plans to achieve hotel revenue targets
• Oversee the operation, services, and activities of the Sales & Catering Department
• Identify new market opportunities and develop innovative strategies to capture and expand market share
• Build and maintain strong relationships with corporate clients, travel agencies, and other key stakeholders to generate business leads and promote the hotel's services
• Conduct market research and analysis to identify trends, competitive landscape, and customer preferences, and use the findings to inform marketing and sales strategies
• Collaborate with the revenue management team to optimize pricing strategies and maximize revenue potential
• Oversee the development and execution of marketing campaigns, including digital advertising, social media, email marketing, and other promotional activities
• Monitor and analyze sales and marketing metrics to assess performance and identify areas for improvement
• Stay updated on industry trends and best practices, and implement innovative sales and marketing techniques to stay ahead of the competition
• Ensure compliance with all legal and regulatory requirements related to sales and marketing activities
• Lead ongoing research in the travel industry to identify market trends and insights for developing innovative marketing strategies or annual Marketing Plans
• Foster strong, collaborative relationships within the Sales & Catering team and across other hotel departments

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred but not required
• High school diploma or its equivalent
• Two + years Hospitality Sales
• Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales
• Ability to learn, follow and maintain effective sales processes designed to attain maximum revenue while ensuring adherence to established operating criteria
• Willing to travel
• Delphi experience, and Hilton brand background preferred

Nice-to-haves

• Deployment experience in local and or Midwest/ Southeast Markets

Benefits

• EARLY PAY OR EARNED WAGE ACCESS get paid before payday
• medical
• dental
• vision
• pet discount program
• identity theft protection
• pre-paid legal support
• flexible spending accounts
• matched 401K
• life insurance
• critical accident or illness insurance
• short- & long-term disability
• paid time off
• wellness programs
• wonderful hotel discounts