Network Engineer

About the position

The Network Engineer will diagnose, triage, resolve and document network-related support calls and questions from users or customers. They evaluate requests for new services, propose appropriate solutions and perform testing and turn-up of these services. They also ensure accuracy of service and network documentation, maintain network integrity and monitor network alarms, troubleshoot network issues, aid in restoration of network services and assist in root cause analysis events.

Responsibilities

• Designs, implements and maintains LAN and WAN wired and wireless connectivity for all sites.
• Configures firewalls, routers, switches, VPN and security software and appliances to support company requirements.
• Assists in the design and implementation of new systems.
• Troubleshoot LAN and WAN connectivity issues and assist with upgrades and modifications as required.
• Lead, coordinate and/or participate in IT projects as assigned.
• Assist in completion of daily checklists for network health and security and raise concerns as necessary.
• Maintain cabling plant diagrams and documentation.

Requirements

• Bachelor's degree. (If no BS Degree, then 8-10 years of relevant work experience.)
• At least 5 years' experience supporting MS Windows environment.
• Thorough understanding of LAN/WAN, DNS, routing, switches, security appliances.
• Hands on proven installation setup and configuration experience.
• Cisco, Juniper or additional certifications a plus.
• Experience with Cisco switching a plus.
• Knowledgeable and proficient with full suite of Microsoft products (Word, Excel, Visio, etc.)
• Knowledge of telecommunications network design principles and processes.
• Possess critical thinking skills and problem-solving ability.
• Excellent communication skills both oral and written.
• Be an accurate, flexible, fast learner with a consistent attention to detail and follow-up.
• Be self-motivated and able to work with little or no supervision.
• Must demonstrate a willingness to learn.
• Ability to multi-task in a busy and changing work environment with critical deadlines.
• Proficiency in Cisco Catalyst Center (formerly Cisco DNA Center).
• Experience with network automation and assurance.
• Ability to configure and manage network policies, automation, and analytics.
• Experience with device onboarding and lifecycle management.
• Troubleshooting and optimizing software-defined networking (SDN) solutions.
• Strong understanding of Cisco ISE architecture and deployment models.
• Ability to integrate ISE with Active Directory (AD), PKI, and other identity providers.
• Hands-on experience with TrustSec, segmentation, and profiling.
• Strong understanding of Zero Trust Security (ZTS) principles.
• Experience implementing network segmentation and micro segmentation.
• Knowledge of Software-Defined Perimeter (SDP) and Zero Trust Network Access (ZTNA).
• Familiarity with multi-factor authentication (MFA) and least privilege access models.
• Ability to document network designs, policies, and configurations.
• Familiarity with Firepower Management Center (FMC).
• Experience with migrating from Juniper SRX firewalls to Cisco Next-Gen Firewalls.
• Ability to configure Cisco Wireless Assurance for wireless analytics.
• Experience in designing and implementing Cisco Wireless LAN solutions.
• Proficiency in Wi-Fi security standards (WPA2, WPA3, EAP, 802.11r/k/v).

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)