Wipro - Atlanta, GA

posted 17 days ago

Full-time - Mid Level
Remote - Atlanta, GA
10,001+ employees
Professional, Scientific, and Technical Services

About the position

The Network Data Engineer position at Wipro involves supporting customers with engineering work related to Cisco hardware, including switches, routers, WAN/LAN, SDWAN, and WLANs. The role requires a strong understanding of network IP routing, subnets, and the design of custom VLANs, as well as the migration of services to IPV6. This remote position emphasizes problem-solving skills and the ability to work both independently and as part of a team.

Responsibilities

  • Support customer with downtime, manage incidents, perform periodic updates on customer devices
  • Support escalation needs
  • Build custom reports
  • Perform on-site and remote health checks
  • Process changes and support projects
  • Change control compliance
  • Update tickets and assorted admin work

Requirements

  • High School Diploma or equivalent
  • 4+ years of experience working with voice and data
  • Knowledge of Routing/ Switching/ Telco-Transport Layer/ Mobility and ISP environments
  • Knowledge of IP and Enterprise Network
  • Knowledge and troubleshooting experience with Cisco hardware including, switches, routers, WAN/LAN, SDWAN and WLANs and network
  • Good knowledge of Cisco, Meraki devices experience and network knowledge in managing LAN/WAN
  • Excellent problem-solving and analytical abilities
  • Resourceful, with the ability to work independently
  • Strong time management skills and attention to detail

Nice-to-haves

  • Prior networking experience in the telecom domain (AT&T, Verizon etc.) for enterprise customers.

Benefits

  • Competitive hourly pay
  • Ability to earn overtime
  • Bonus
  • Day one benefits
  • Opportunities for career advancement
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