Night Auditor

Crestline Hotels & Resortsposted 23 days ago

$20 - $23/Yr

Part-time • Entry Level

Carbondale, CO

Accommodation

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About the position

At Comfort Inn and Suites Carbondale, we are looking for an energetic night individual to join our team as our Part-Time Night Auditor! The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a 'Runner' for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

Responsibilities

Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge of hotel features/services, hours of operation.
Maintain knowledge of all room types, numbers, layout, decor, appointments and location.
Know all room rates, special packages and promotions.
Keep track of daily house count and expected arrivals/departures.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Pick up, count and maintain bank. Secure bank at all times.
Read the log book daily, and record all pertinent information in the log book.
Process currency exchange and payments to guest accounts.
Process adjustments, rebates, paid outs and credits as required.
Operate P.M.S. (Property Management System) and maintain security of system.
Verify and make corrections to the Room Rate Report.
Post and audit Banquet charges.
Adjust outside Vendor activity.
Reconcile telephone calls and miscellaneous accounts.
Backup computer system files.
Verify that all checks are closed, and close and log any open check in the P.O.S. (Point of Sale) system.
Print Food & Beverage end of day reports.
Audit Food & Beverage cashiers work and correct discrepancies.
Audit Rooms Cashiers work and correct discrepancies.
Audit all miscellaneous charges. (Banquets, Bars etc.)
Verify package postings on house accounts.
Input all sales figures into the P.M.S. and balance all accounts.
Run Room & Tax verifying that all room rates posted.
Verify Cashiers Report to drop log and paperwork.
Record room statistics.
Close P.O.S. after all work is balanced.
Run end of day program and close day.
Check that interfaces are up and running.
Run daily Flash Reports and distribute accordingly.
Run morning reports and backup reports and distribute accordingly.
Print express check out folios and distribute.
Sign out and brief relief.
Review Night Audit checklist and verify that all work has been completed.
Restock all printers.
Fill out and deposit payment and corresponding checks.
Review status of assignments and any follow-up action with on-coming Supervisor.
Document maintenance needs on work orders and submit to Manager/Supervisor.
Attend monthly department meetings and training sessions as necessary.