Night Operations Manager - Miami

Full-time - Mid Level

Miami, FL

Air Transportation

About the position

Provides operational support and guidance to the nightshift warehouse operation. Helps forecast operational needs and partners with the warehouse manager for implementation of new policies and processes. Manages staff levels, wages, hours and temporary labor to plan and ensure operational customer success. Manages shift supervisors. General overview of day to day operations to ensure compliance and execution met. Provides day to day operations support to ensure customer satisfaction internally and externally including all email communications are answered and fulfilled by nightshift operations. Supervises night shift operations for the warehouse manager to promote Tropical's values to the workforce. Recruits and interviews new staff into the organization. Ensures individuals are properly trained and ready for work at the end of the training period. Forecasts labor and volume predictions and executes to the budget plan. Oversees reporting, planning and auditing of inventory and salvage levels. Performs all other duties as assigned.

Responsibilities

• Provides operational support and guidance to the nightshift warehouse operation.
• Helps forecast operational needs and partners with the warehouse manager for implementation of new policies and processes.
• Manages staff levels, wages, hours and temporary labor to plan and ensure operational customer success.
• Manages shift supervisors.
• Provides day to day operations support to ensure customer satisfaction internally and externally.
• Supervises night shift operations for the warehouse manager to promote Tropical's values to the workforce.
• Recruits and interviews new staff into the organization.
• Ensures individuals are properly trained and ready for work at the end of the training period.
• Forecasts labor and volume predictions and executes to the budget plan.
• Oversees reporting, planning and auditing of inventory and salvage levels.
• Performs all other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Three to five years supervisory experience within the Transportation/Shipping industry.
• Valid local driver's license.