Observability SRE

About the position

As an Observability Engineer, you will be responsible for configuring, maintaining, and maximizing the platform that makes SPGI - Ratings division's critical applications and infrastructure visible and easily investigable. The SRE Monitoring team leverages a number of cutting-edge observability and monitoring tools and is looking to bring on an engineer that will take this platform to the next level. You will be applying DevOps principles to manage the platform and help to drive functionality and adoption through continuous improvement, simplification, and automation. You'll work within a team of fellow observability and SRE engineers to make SPGI - Ratings technology reliability best of breed.

Responsibilities

• Implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.
• Manage Splunk Opentelemetry agents to support custom metric, receivers, and exporters.
• Develop automation leveraging terraform, Ansible, and python to reduce toil.
• Manage and maintain Splunk for log management and alerting.
• Grow and evangelize the capabilities of the observability platform.
• Continue evolving monitoring tooling toward a standards-based self-service automated platform.

Requirements

• Deep technical knowledge and operational experience with one or more of the tools listed below or their equivalents (listed in parentheses): Splunk (ElasticSearch, DataDog), Splunk Observability Cloud, Opentelemetry, Prometheus, Monit.
• Experience using Linux.
• Experience using and writing Ansible playbooks.
• Experience with Kubernetes.
• Ability to read and write simple integration scripts (Python, Ruby, or Go), programs and config files, as well as complex queries and alert definitions.
• Experience defining, creating, and supporting monitoring dashboards.
• Familiarity with configuration languages such as Chef and Terraform.
• Comfort working across departments and stakeholders to evangelize and communicate observability expertise and standards.
• Collaborate with SRE and other stakeholders to improve efficiency and effectiveness through actionable insights and automation.
• An understanding of AWS such as Lambda and Cloudwatch.

Benefits

• Health care coverage designed for the mind and body.
• Generous time off helps keep you energized for your time on.
• Access a wealth of resources to grow your career and learn valuable new skills.
• Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
• From retail discounts to referral incentive awards-small perks can make a big difference.