Office Administrator Home Care

Full-time - Mid Level

MA

About the position

Assisting Hands® Home Care, a national leader for In-Home Care services for seniors, is looking for an outstanding Office Administrator to join our team. We are looking for a confident generalist with the potential to grow into the Office Manager role. Are you ready to take on more job responsibilities, receive training to advance your career, and earn a bonus for excellent performance? Then come be a part of our team. At Assisting Hands, we strive to be the best agency for clients and the employer of choice.

Responsibilities

• Screen caregiver job candidates and schedule interviews.
• Lead the onboarding process in collaboration with the Nurse Supervisor to ensure the most qualified, empathetic caregivers are recruited and hired.
• Take phone inquiries from potential new clients and schedule in-home appointments for the agency Owner or Nurse Supervisor to convert phone inquiries into new clients.
• Serve as caregiver scheduler for in-home shifts (CNA, HHA caregivers).
• Enter Revenues and Expenses into the agency’s accounting software – training on the software is provided.
• Ensure compliance of caregiver personnel files with state regulations and all credentialing is kept up to date as directed by the agency.
• Eventually take on client billing and running payroll.

Requirements

• Minimum of 3 years in a home care agency or a facility such as short-term Rehab, in-home Hospice or Independent or Assisted Living including exposure to or experience with Human Resources.
• Excellent phone communication skills are crucial.

Nice-to-haves

• Having existing contacts to client referral sources is a plus.

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Opportunity for accelerated career growth with a new Agency