Office Administrator

Full-time - Entry Level

Philadelphia, PA

10,001+ employees

About the position

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Responsibilities

• Responsible for front desk duties including greeting, assisting and directing guests, workers, visitors and the general public.
• Answer all incoming calls and handle all caller inquiries.
• Provide office support services to approximately 200 staff members.
• Maintain a sufficient record of office supplies.
• Serve as liaison between Building Manager and office staff on issues and problems that arise.
• Manage and make arrangements for meetings and trainings including registration of participants, production of agenda, copying handouts and arranging for conference rooms.
• Handle filing, scanning and copying of documents as needed for staff.
• Manage incoming and outgoing mail, respond to routine inquiries independently with letters or phone calls.
• Provide administrative support to the CIO as needed.

Requirements

• 1-2 years of experience of administrative coordination capacity.
• High School Diploma, GED, or other equivalent.
• Familiarity with the Microsoft Office Suite required.

Benefits

• Comprehensive health coverage for employees and their eligible dependents.
• Wellness program offers eligibility into the discounted medical plan.
• Employees receive paid vacation, sick leave, and holidays.
• Generous retirement savings options are available.
• Eligibility to participate in the Public Service Loan Forgiveness program.
• Free Commute on SEPTA for eligible City employees.
• Tuition Discounts and Scholarships available through partnerships with local colleges and universities.