Office Administrator

About the position

Berkshire Hathaway HomeServices California Properties, award winner of the Real Estate Agency Brand of the year in the 26th annual Harris Poll EquiTrend Study and a leader in the real estate industry, is seeking a highly organized and detail-oriented Office Administrator to join our team at our Pasadena location.

Responsibilities

• Oversee, maintain, and manage day-to-day sales office operations, including record keeping, filing, assisting the sales/branch manager, and tracking expenses.
• Oversee all aspects of commission processing, including preparing commission statements, coordinating with escrow companies, recording commission checks, and ensuring accurate transaction accounting.
• Handle all commission-related correspondence and ensure the timely and accurate distribution of payments.
• Responsible for processing all lease transactions and managing associated accounting details.
• Manage the entire onboarding process for new recruits, including preparing and processing all new hire paperwork and coordinating with the Licensing and IT Departments to ensure a seamless transition.
• Process all marketing payments and reimbursements efficiently and accurately.
• Act as the first point of contact for sales associates, providing assistance and guidance as needed.
• Serve as the primary liaison between staff, managers, and sales associates to ensure effective communication and operational efficiency.
• Assist with the coordination of special office events, including awards ceremonies, holiday celebrations, and other office functions.
• Demonstrate a strong understanding of basic math concepts to support accurate financial processing and reporting.
• Perform any additional office administrator-related responsibilities as requested or assigned.

Requirements

• Bachelor's degree in business administration or related field; or equivalent work experience and knowledge.
• Three to five years of related experience and demonstrated leadership and supervisory skills a plus.
• Strongly preferred knowledge of the real estate industry, including its processes and terminology.
• Familiarity with banking and financial principles is a plus.
• Strong computer skills with proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Excellent oral and written communication skills to effectively interact with colleagues, clients, and stakeholders.
• Strong interpersonal skills with demonstrated leadership abilities and a customer-service focus.
• Effective analytical, problem-solving, and decision-making skills with a keen attention to detail and the ability to take initiative.
• Strong project management skills, including the ability to prioritize and manage multiple tasks and projects concurrently.
• Capability to handle stress and work effectively in a high-pressure environment.

Benefits

• Medical
• Health Savings Account
• Dental
• Vision
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account
• Employee Assistance Program (EAP)