About the position
Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic surfaces, ceiling track lifts and patient slings. Savaria employs 2,450 valued associates globally and has 11+ manufacturing facilities to reach markets in North America, Europe, Australia, and Asia. Garaventa Lift has a long-standing reputation as a world-class manufacturer specializing in limited use, limited-application (LU/LA) elevators. Our passion is in creating an accessible world by developing and distributing products which promote barrier free access for all! Currently, we are seeking full-time Office Administrator to join our team of Elevator at Garaventa Lift, New Orleans. This is not a remote position; however, it is a casual work environment. You will be trained on our proprietary order management system, as well as product knowledge regarding the elevator and lift industry.
Responsibilities
- Maintain organized electronic files and records.
- Scan and attach contracts and other project-related documents.
- Operate a multi-line phone system, addressing calls promptly and professionally.
- Respond to inquiries from customers and contractors.
- Request certificates of insurance from insurance carriers and distribute them to customers.
- Compile documentation for new projects, ensuring all relevant materials are attached.
- File project permits accurately.
- Make electronic bank deposits as required.
- Verify contract amounts for accuracy.
- Request and send necessary documents to contractors and customers.
- Create, proofread, scan, and attach various documents.
- Handle UPS shipping and logistics.
Requirements
- Minimum of 5 years of office experience.
- Proficient in Microsoft Office Suite, Excel, Adobe, OneDrive, and Outlook.
- Strong attention to detail is essential.
- Ability to work independently with minimal supervision.
- Excellent customer service skills and phone etiquette.
- Experience in creating service tickets and scheduling services and inspections for technicians.
Nice-to-haves
- Energetic, eager, tenacious!
- Contact customers regarding overdue payments.
