Office Administrator

About the position

Our growth in the Piedmont Triad market has resulted in us recruiting for an additional Office Administrator. The Office Administrator plays an integral role in the back-office, organizational, and customer service support for the Storm Guard location. Our team of office administrators provides support in answering, routing, and addressing all incoming communication. They are also responsible for the day-to-day bookkeeping requirements as assigned, including invoicing, job costing, generating work orders, and satisfying accounts payable or receivables. Common duties in the role consists of writing project estimates, communicating with clients and insurance carrier representatives, updating customer information into the CRM system, updating production calendars, reporting and filing. In addition to these administrative functions, the Office Administrator works closely with general management in a support capacity. It's important that the Office Administrator be detailed and highly organized, experienced with software-based accounting programs and web-based customer relationship management systems, can work independently and confidently, and has an infectious disposition towards customer service and office synchronicity.

Responsibilities

• Accounts Payable
• Accounts Receivable
• Accounting/Bookkeeping
• Estimating
• Customer service
• Phone call management and reception
• Priority management
• Scheduling
• Conflict resolution
• Filing
• Support of ownership
• Diligent customer follow-up & follow-through
• Commitment to personal and team goals

Requirements

• Accounts Receivable and Collections experience
• General Accounting and bookkeeping experience
• Estimating and quoting experience
• Demonstrated experience in an administrative, organizational, and/or support function
• Relationship building
• Proficiency with Quickbooks
• Web-based CRM usage
• Excellent verbal and written communication skills
• Detail oriented
• Team player

Benefits

• Competitive compensation
• Industry Leading Training - Receive comprehensive training & mentoring to ensure that you are providing the best service to your customers and maximizing your own personal growth
• Incentives and bonuses awarded for outstanding performance
• Tools and Technology - Leverage state-of-the-art tools and platforms to maximize your efficiency
• Fantastic company culture!
• Opportunity to gain skills and experience to advance your career with Storm Guard
• Health insurance and paid time off are available