Office Assistant

About the position

The Office Assistant position at Robert Half in Richmond, Virginia, focuses on supporting the Healthcare/NHS industry by processing customer applications, maintaining accurate records, and resolving inquiries. The role involves monitoring customer accounts and ensuring efficient office operations.

Responsibilities

• Accurately and efficiently process maintenance to fleet vehicles
• Maintain precise records of maintenance issues with facilities
• Handle and resolve customer inquiries promptly and professionally
• Monitor customer accounts regularly and take appropriate action as needed
• Facilitate and oversee office space allocation and layout planning
• Manage and track Authority vehicles registrations, including safety checks and maintenance
• Handle receptionist duties as assigned, such as greeting visitors and answering telephone calls
• Coordinate office moves and adjustments to meet the evolving needs of the organization
• Maintain log of registered mail and other key correspondence
• Collect and compile statistical data to prepare monthly reports
• Operate and perform light maintenance on standard office equipment.

Requirements

• Demonstrated experience in customer service and handling high volume phone calls
• Proficiency in Data Entry with an emphasis on accuracy, speed, and meticulous attention to detail
• Strong command of Microsoft Excel and Microsoft Word
• Ability to manage Phone Lines effectively, including handling multiple lines and maintaining detail-oriented telephone etiquette
• Exceptional Customer Service skills with the ability to communicate effectively, resolve issues, and maintain positive relationships with clients.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan