Office Clerk Floater

About the position

As a Floater Customer Service Representative, you'll play a crucial role in providing on-site support to various clients, stepping in as needed to ensure seamless operations across multiple accounts. This dynamic position demands a self-motivated individual with a client-focused mindset and the ability to thrive in a fast-paced environment. You'll be an integral part of our diverse team, contributing your versatile skill set to support our continuous growth. With high exposure to client-facing interactions, this role offers a unique opportunity for career development and leadership potential.

Responsibilities

• Fill in at multiple local accounts for employees on scheduled and unscheduled absences, ensuring uninterrupted workflow.
• Perform diverse duties including copy, print, scanning, mail, shipping/receiving, fax, reception, hospitality, and records management.
• Lift heavy objects such as boxes, files, or paper when necessary to facilitate operational tasks.
• Maintain exceptional levels of customer care, fostering a friendly and cooperative atmosphere in all interactions.
• Demonstrate flexibility in meeting customer demands within a high-volume production environment.
• Adhere to business procedures and safety protocols to ensure smooth operations and compliance.
• Receive direction from supervisors or site managers and execute tasks accordingly.
• Maintain accurate logs and reporting documentation with meticulous attention to detail.
• Undertake any other duties as assigned to support operational efficiency.
• This role will require frequent travel to various job sites including the possibility of traveling out of state.

Requirements

• 21 Years of Age or Older
• High School Diploma or GED
• Possession of a valid driver's license
• Minimum of 2 years of customer service-related experience required, with litigation copy experience considered a plus
• Flexibility in work schedule, including availability for local and out-of-state travel as needed.
• Proficient computer/PC skills for tasks such as locating, compiling, and distributing requested files and maintaining productivity logs.
• Experience working with Microsoft Office and Google Suite software, with a focus on email services and spreadsheets (MS Excel/Google Sheets)

Nice-to-haves

• Familiarity with office equipment and procedures
• Proficiency in data entry

Benefits

• The pay range for this position is $22/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience.
• Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.