Office Manager (Department of Finance)

$55,000 - $55,000/Yr

City Of Atlanta - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Executive, Legislative, and Other General Government Support

About the position

The Office Manager for the Department of Finance in the City of Atlanta is responsible for overseeing the daily operations of the Administrative & Legislative Services division. This role ensures smooth office functions, coordinates administrative and financial processes, and provides exceptional customer service. The Office Manager acts as a reliable point of contact for office operations, managing communications and resolving issues effectively while maintaining a high level of professionalism and confidentiality.

Responsibilities

• Greet visitors and provide basic information about city services.
• Respond to public inquiries and complaints in a professional manner.
• Effectively communicate and interact with colleagues, management, and stakeholders, including troubleshooting and follow-up on issues.
• Provide outstanding customer service and serve as a reliable point of contact for office operations.
• Oversee processing of daily paperwork and perform general clerical work, preparing complex reports.
• Track key data related to office operations and ensure timely processing of various forms and documents.
• Prepare routine correspondence, letters, memoranda, forms, reports, and other documents.
• Manage shared calendars and complex scheduling for leadership and team members.
• Maintain an inventory of office supplies and ensure they are well stocked for routine functions and major project deadlines.
• Collaborate with administrative personnel to develop and refine standard operating procedures and protocols.
• Complete assigned work on or before deadlines in accordance with directives and policies.
• Coordinate in-office activities and assist in planning department-wide special events and programming.
• Assist in the coordination of physical office moves to new locations.
• Train and support staff on departmental policies, procedures, and systems.
• Ensure adherence to City of Atlanta policies and foster a positive work culture.

Requirements

• Management experience in an office setting.
• Mid-level experience in records management.
• Strong communication skills, both verbal and written.
• Excellent time management and organizational skills.