Meritus Health - Hagerstown, MD

posted 5 months ago

Full-time - Entry Level
Hagerstown, MD
Hospitals

About the position

Our Office Secretary role provides essential administrative support to our patients and providers across various practices, including family practices, pediatric and women's health practices, as well as specialty practices such as digestive health and gynecological oncology. This position is crucial in ensuring that the office runs smoothly and that patients receive prompt and efficient care. In this role, the Office Secretary will be responsible for a variety of clerical and secretarial tasks, including registration and collection activities. These tasks are vital for maintaining the operational goals and objectives of the practice. The Office Secretary will also be tasked with determining and making necessary changes to patient demographic and insurance information. Additionally, they will review requests and insurance requirements for accuracy and completeness, ensuring that all necessary information is gathered and processed correctly. Qualified applicants will also provide appointment services for all areas of the practice, ensuring that patient exams are ordered accurately and that patients are informed about any required preparations for their exams. This role is integral to the patient experience, as it involves direct interaction with patients and requires a keen attention to detail to ensure that all information is accurate and complete.

Responsibilities

  • Provide clerical, secretarial, registration, and collection activities to ensure prompt and efficient patient care.
  • Determine and make changes to patient demographic and insurance information as required.
  • Review requests and insurance requirements for accuracy and completion.
  • Provide appointment services for all areas of the practice.
  • Ensure patient exam(s) ordered information is accurate and complete.
  • Inform patients of any exam preparation requirements.

Requirements

  • High School Graduate or GED with a commercial business emphasis.
  • Graduates of secretarial, medical administrative, or allied health programs are preferred.
  • Prior medical office experience is a plus.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement
  • 401k with company matching
  • Robust paid time off (PTO) plan
  • Variety of work schedules to fit busy schedules
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