Fleet Farm - Owatonna, MN

posted 4 months ago

Part-time - Entry Level
Owatonna, MN
General Merchandise Retailers

About the position

The Online Fulfillment Team Member at Fleet Farm plays a crucial role in ensuring customer satisfaction by efficiently executing and fulfilling online orders. This part-time position requires a friendly, self-motivated, and dependable individual who thrives in a fast-paced, physical work environment. The role involves locating merchandise, preparing orders for shipment, and providing excellent customer service.

Responsibilities

  • Complete Buy Online Pickup In Store (BOPIS) orders within a four-hour timeframe to ensure customer satisfaction.
  • Ship Pick Pack and Ship (PPS) orders within a two-day timeframe, unless specifically marked for next day delivery service.
  • Properly prepare and pack customer orders for shipment using correct materials in a timely manner.
  • Properly organize, stock, and fulfill layaway orders during the holidays.
  • Provide outstanding service to customers by maintaining attention to detail and completing assigned work in a timely manner.
  • Promote Fleet Farm customer loyalty program, credit card, and other company initiatives.

Requirements

  • High School Diploma or GED preferred.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
  • Ability to be certified to operate a forklift and other material handling devices.
  • Able to lift and move 50 pounds on a regular basis and climb ladders.
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