RealManage - Lake Mary, FL

posted about 1 month ago

Full-time - Entry Level
Lake Mary, FL
Real Estate

About the position

RealManage is a technology-based HOA management company that is rapidly growing and offers opportunities for career advancement. The company values professionalism and hard work, providing support through a Manager Success Group, continuous training, and administrative assistance. RealManage is committed to ensuring long-term career success for its team members, fostering a family-like culture within the organization. As a national Inc. 5000 firm, RealManage operates in 26 states and serves various clients, including homeowners' associations, condominium associations, and luxury high-rises. The company emphasizes integrity, respect, selflessness, personal relationships, and continuous improvement as its core values.

Responsibilities

  • Supervision of team members
  • Receives and responds to incoming calls from homeowners, Board members, and vendors, following through on various requests while maintaining records
  • Processes and distributes incoming and outgoing mail for the office and Associations
  • Prepares and assists General Manager with monthly board packages and in-house mailings
  • Produces and tracks deed restriction letters based on site inspections and maintains a violation log
  • Tracks expiration dates on all agreements for assigned associations and solicits bids for renewal
  • Assists with the preparation of Board Meeting Packets and Annual Members Meeting Packets
  • Attends Board Meetings and Annual Members Meetings to assist the Association Manager and record minutes
  • Drafts meeting minutes and manages the approval process
  • Prepares and fulfills New Board Member Packets within two working days of the Annual Members Meeting
  • Maintains and updates corporate records and minutes books for assigned associations
  • Manages the volunteer process for assigned associations and maintains a data file of volunteers
  • Sets up files for new associations and maintains association files per standard office procedures
  • Assists the Association Manager with researching resident requests and securing locations and dates for meetings
  • Proofreads all community correspondence
  • Performs other work-related tasks as needed.

Requirements

  • Associate degree required
  • Minimum of one (1) year of Homeowner Association (HOA) Management experience required
  • Must be bilingual in Spanish/English
  • Previous onsite management experience strongly preferred
  • Strong interpersonal, supervisory, and customer service skills
  • Ability to set priorities, plan, organize, and delegate effectively
  • Strong written and verbal communication skills
  • Excellent phone etiquette
  • Ability to work effectively under time constraints and deadlines
  • Ability to read, understand, and explain financial statements including balance sheets, income statements, and general ledger.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life and Disability Insurance
  • HSA (Required High Deductible Medical Plan to be eligible)
  • FSA
  • Education Reimbursement
  • 401K matching
  • Employee Assistance Program (EAP)
  • 11 paid Holidays
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