About the position
Xerox Holdings Corporation is seeking a Quality Engineer for the Onsite Webster Consumables Manufacturing Plant (W224). This role is crucial in maintaining daily operations in the Quality Control (QC) lab, collaborating with both the industrial workforce and equipment onsite. The Quality Engineer will be responsible for data analysis, identifying trends, maintaining equipment, investigating non-conforming materials, and working closely with product delivery teams. The position requires adherence to ISO-9001 standards and involves internal auditing of processes and procedures. The Quality Engineer will also ensure timely completion of supplemental testing for products, manage Certificates of Analysis data, and provide training and guidance to quality assurance lab personnel. Additionally, the role involves interfacing with various teams to address quality issues and facilitate continuous improvement in manufacturing processes.
Responsibilities
- Maintain the Quality Management System conforming to ISO-9001 standards, including internal auditing of processes and procedures.
- Ensure all supplemental testing is completed for products that require it.
- Send Certificates of Analysis data and Post Ship Audit samples to customers in a timely manner.
- Train and guide quality assurance lab personnel, providing feedback and direction to approximately 9 Inspector employees.
- Maintain lab equipment to ensure reliability for production measurements.
- Follow up on Non-Conforming Material Records (NCMR) for both plant and supplier produced materials.
- Work closely with operations and engineering teams to determine root causes and generate corrective actions for manufacturing quality issues.
- Collaborate with packaging engineering and suppliers to address supplier quality issues.
- Interface with Product Delivery Teams for timely disposition of non-conforming materials.
- Efficiently segregate on-hold material inventory and reintroduce materials that have been released for use or rework.
- Facilitate and monitor Process Change Requests (PMCs) for new incoming products.
- Support investigation of customer complaints.
- Foster a continuous improvement environment and practice lean manufacturing.
- Maintain proper document control to ensure the latest versions of procedures are available.
- Utilize statistical process control (SPC) tools to assess product and process capabilities.
Requirements
- Minimum of a BS degree in a Technical Discipline/Engineering relevant.
- Minimum of 3 years experience in the field or a related area.
- Lean Six Sigma or DfLSS Greenbelt Certification preferred.
- Demonstrated use of Lean Six Sigma tools in a process setting, with knowledge/experience using SPC and Lean Methodology.
- Strong verbal and written communication skills.
- Ability to work well in a fast-paced, high-pressure team environment.
- Follows disciplined work processes and maintains high ethical standards.
- Ability to develop strong relationships with partners and customers.
- Strong problem-solving abilities and good conflict resolution skills.
- Ability to implement and influence new ideas/processes.
- Strong computer literacy and ability to learn new systems/applications quickly.
Nice-to-haves
- Manufacturing experience.
- Experience with chemical materials or chemical processing.
- Knowledge of toner functional properties and toner manufacturing processes.
- Understanding of xerographic systems.
- Ability to use protective equipment, including safety shoes, bump cap, and safety glasses.
Benefits
- Substantial growth opportunities for future career development within a supportive and collaborative company culture.
- Full medical/dental/vision coverage, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
- Paid time off, plus holidays and personal days.
