H&R Block - Mckinney, TX
posted 2 days ago
The position is responsible for providing administrative support within a District or multiple Districts, focusing on operational and hiring support, ordering supplies, and general administrative duties related to the overall office's operations. The role functions as a single point of contact for technical support for both internal and external customers across the enterprise, serving as a liaison between customers, Technology Services functional areas, management, support groups, and business units. The individual will utilize software solutions, knowledge bases, personal knowledge, and computer systems to resolve and track user incidents, ensuring end-to-end resolution and ownership of customer requests or concerns with a sense of urgency.
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