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The Operations Agent will manage transportation for a handful of Omni's key accounts and provide the customer with unmatched service from the initial quote to the delivery. Omni is all about the customer experience, so we have a dedicated operations agent assigned to manage each customer, creating a mutually beneficial relationship. Daily tasks include quoting customers, pulling inventory, booking shipments, tracking and tracing, and invoicing. The Operations Agent can dynamically route to maximize margins on each shipment handled. We work in a team atmosphere, so all operators are cross trained in customer accounts. The sales team, warehouse staff, and operators work together to meet our customer's ever-changing and evolving needs.
