Operations Analyst I

About the position

The Operations Analyst I is responsible for supporting process- and analytics-based decisions data management and process implementation. This position has no direct supervisory responsibilities.

Responsibilities

• Develop and maintain performance and metrics reporting for the sales and support teams of SelectQuote Senior
• Prepare quantitative analysis using Microsoft Excel SQL Amazon Quicksight and other analytics tools to develop meaningful insights into company performance
• Provide forward-looking and historical analysis for strategic initiatives through modeling and sensitivity tool usage
• Produce clear and concise presentations regarding projects and other assigned tasks
• Provide ad hoc analytical support to various teams throughout the business
• Create reporting for key performance indicators monitor results and provide analysis of results to company stakeholders
• Define benchmarks for success within the division using historical analysis
• Collaborate with department leaders to build analyze and defend strategy and business cases for new initiatives workflow enhancements technological enhancements etc.
• Complete assigned tasks quickly and with a sense of urgency
• Develop working knowledge of business processes data generated within each process and flow of data within the database for foundational KPIs

Requirements

• Bachelor's degree required preferably in Finance Economics Mathematics Business Analytics or related field
• 0-2 years' experience in analyst role (finance operations business or equivalent) preferred
• Strong proficiency with Microsoft Office suite especially Excel and PowerPoint
• Excellent oral and written communication skills especially relating to presentation development
• High level of self-motivation; ability to accomplish goals independently
• Strong organizational and time management skills
• Analytical and detail-oriented mindset; a high degree of accuracy is required in all functions
• High level of curiosity and problem-solving aptitude
• Resourcefulness and ability to push through ambiguity and find answers independently

Nice-to-haves

• Experience working with technical applications and programming languages like PowerBI Tableau Python R SQL etc. highly preferred

Benefits

• Work is performed indoors with potential for exposure to safety and health hazards related to office work
• Could periodically travel to other office and operational sites
• The noise level in the work environment is usually moderate
• Prolonged periods of sitting at a desk and working on a computer