Operations Chief of Staff

About the position

As Operations Chief of Staff at Via, you'll lead the strategic direction of our operations organization in close partnership with our COO to drive exceptional outcomes across business priorities. Working closely with our executive team, you are an exceptional executor and visionary leader. This role is based in NYC.

Responsibilities

• Directly impact company-wide priorities by overseeing and managing the strategic planning process for the COO's organization
• Support the buildout and launch of new business verticals and functions
• Lead complex, cross-functional projects that have high visibility and business impact
• Proactively identify and implement areas of improvement in Via's operations that impact both growth and profitability
• Be a central point of cross-functional work and communication across different teams and departments within Via
• Represent Via externally with both customers and other strategic partners
• Collaborate on a daily basis with the COO and other key senior company leaders

Requirements

• 10+ years of work experience
• Prior P&L management and/or commercial deal-making experience a plus

Nice-to-haves

• Autonomous senior leader: you're comfortable with a significant degree of independence, and feel comfortable with a very high level of responsibility
• Highly motivated and comfortable with ambiguity: you thrive in fast-paced, dynamic environments
• Strategic thinker: you have sound business sense and make data-driven decisions
• Detail-oriented executor: you're obsessively action-oriented, with a desire to drive concrete operational outcomes
• An exceptional leader: people love working with you and for you, and you know how to both manage directly and lead through influence
• Savvy and tactful communicator: you intuitively find the right tone in every situation, and can handle complex internal and external communications

Benefits

• Final salary will be determined by the candidate's experience, knowledge, and skills
• Salary Range: $200,000-$300,000 annually
• Generous and comprehensive benefits package, including free medical plans and 401K matching