Operations Manager - Sharon, MA.

Lineage - Sharon, MA

Full-time - Mid Level

Sharon, MA

Repair and Maintenance

About the position

The Operations Manager will oversee the operational activities of a warehouse, focusing on leadership, team development, and process improvement. This role requires a strong emphasis on safety, efficiency, and customer service, ensuring that all operational standards are met while fostering a positive work environment.

Responsibilities

• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
• Continuously improve operational procedures such as verifying incoming and outgoing shipments, handling and dispositioning merchandise, and maintaining warehouse inventory.
• Partner with sales, inventory control, and operations support to ensure availability of products.
• Plan long-range labor needs based on sales forecasts and input from management.
• Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members.
• Operate the facility in compliance with health, safety, and environment regulations to establish and practice a culture of safety among the team members at all times.
• Analyze operational reports to identify trends and recommend solutions to management.
• Build and maintain partnerships with other departments i.e. Finance, HR, Sales, Continuous Improvement, etc.

Requirements

• 5 years warehouse operations or direct warehouse management experience
• Experience with Warehouse Management System (WMS)
• Demonstrated management skills with emphasis on guiding and developing a team, customer service, communications, and planning
• Ability to effectively present information to customers, clients, and employees of the organization
• Proficient computer skills, including Microsoft Office Suite
• Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
• Must be able to lift a minimum of 40 lbs./18 kgs.; weight may be more dependent upon facility
• Ability to work a flexible work schedule and shift, including weekends if needed
• Must be comfortable with various noise levels, at times, can be loud

Benefits

• Safe, stable, reliable work environments
• Medical, dental, and basic life and disability insurance benefits
• 401k retirement plan
• Paid time off
• Annual bonus eligibility
• A minimum of 7 holidays throughout the calendar year