Operations Manager - Troutdale

ManpowerGroup - Troutdale, OR

Full-time - Mid Level

Troutdale, OR

Administrative and Support Services

About the position

The Operations Manager will oversee the Troutdale, OR location of an environmental company, providing leadership and direction to the operations teams while ensuring a safety-centric work environment. This role involves managing various aspects of environmental remediation, industrial services, and emergency response, as well as developing and promoting employees through training and performance feedback.

Responsibilities

• Provide leadership and direction to the Operations teams and model company Values.
• Ensure each employee is prepared and educated on Safe work practices.
• Develop, coach, train, and promote employees, providing ongoing feedback and motivation, including performance goals.
• Manage all aspects of environmental remediation, industrial services, emergency response, and hazardous materials transportation and disposal.
• Assist with coordination of employees, resources, dispatch, schedule, and management of multiple current projects, new projects, and emergency responses.
• Assess and develop scope of work, request for proposals, estimates, project health and safety analysis, while facilitating cross-functional communication with internal/external customers and vendors.
• Support, develop, and maintain a safety-centric work environment culture and ensure all employee training is conducted and current.
• Manage and assist with all operational efficiencies, branch vehicle and fleet equipment, branch inventory, and develop and implement Best Practice Guidance documents.
• Assist General Manager with financial metrics including accounts payable, accounts receivable, cost savings initiatives, operating expenses, and data collection for accurate financial reports to achieve annual budget targets and goals.
• Support General Manager with supervision; lead, motivate, and support a large team of Project Managers, Supervisors, Drivers, and Technicians within a time-sensitive, demanding, diverse environment to drive employee retention and ensure adequate staffing for the branch.
• Work with Human Resources department on career development plans for direct reports, problem resolution, corrective actions, leadership training, and overall employee engagement and communication.
• Work with Human Resources and Health and Safety departments to ensure company-wide compliance with all federal, state, and local regulations.
• Support scheduled work, in person, as needed.
• Respond to emergencies as needed, 24/7, including holidays, nights, and weekends.

Requirements

• A.S./A.A. degree or equivalent training and certifications in HAZWOPER/Environmental industry.
• 8+ years of HAZWOPER/Environmental supervisor and project management experience; or 5+ years of HAZWOPER/Environmental experience with 3+ years of supervisor and project management experience in a comparable industry.
• 10+ years driving experience with a current and clean driving record.
• Thorough understanding of OSHA, DOT, and RCRA regulations.
• Strong management and leadership skills.
• Excellent communications skills and problem-solving skills.
• Comprehensive knowledge in HAZWOPER and Environmental industry, specific to environmental remediation, industrial services, emergency response, and hazardous materials transportation and disposal.
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
• Ability to work under pressure, exercise independent judgement and determine best course of action while monitoring resources and expenses.
• Proficiency in conflict management.
• Basic understanding and proficiencies in computer applications, including Outlook, Teams, Word, Acrobat, and Excel.