Operations Program Manager, Sr

About the position

As a New Product Introduction (NPI) Operations Program Manager, you will play a crucial role in ensuring the timely launch of products with exceptional quality and maximum availability for customers. Your leadership and facilitation skills will be key to driving the dynamic development and successful launch of our products. In this role, you will be a dynamic, driven, and detail-oriented leader who excels in program and project management. You will communicate effectively at all levels, thrive in ambiguous environments, and adeptly facilitate actions and resolve conflicts. You will lead within our global Operations team and collaborate closely with the core product development team and other functional organizations. You will manage complex, multi-disciplinary projects from inception to completion, working with stakeholders to plan requirements, manage project schedules, identify risks, and maintain clear communication with cross-functional partners across the company. Your projects will often span multiple offices, time zones, and hemispheres, requiring you to coordinate efforts and keep all parties informed of progress and deadlines. As the primary Operations/Supply Chain interface to the development and deployment teams, you will be responsible for driving new product development operations and supporting products through production ramp. You will lead a team of professionals to ensure that products are designed and built to meet our high standards.

Responsibilities

• Engage with Module Program Managers, Design Leads, Supply Chain, and Program Analysts to ensure that the project schedule is accurate with regards to IC die fabrication lead times, BE1/BE2 SAT assembly times, passive component manufacturing lead times, filter manufacturing lead times and up to date global shipping time estimates.
• Understand product attribute info used to project the supply line: Die/IC attributes: DPW, wafer size, geometry; Planning/sourcing attributes: lead times, yields, sourcing paths.
• Ensure that the module project milestone definitions, dates and material quantities are clearly identified and communicated.
• Identify supply delivery risks to the proposed project plan and ensure these risks are documented.
• Provide regular updates at the Module Program Management core team with regards to the status of supporting the project milestone delivery requirements.
• Highlight/communicate risks to meeting module sample deliveries when observed to the module core team.
• Propose a recovery plan where applicable.
• Drive and track escalation to RFFE BU management where a recovery solution cannot be determined at his/her level.
• Ensure that module BOMs are locked in time to allow successful delivery of supply per the project milestones.
• Maintain ultimate responsibility/accountability for end-to-end supply line throughout NPI and until full production handover.

Requirements

• Bachelor's degree in Business Administration, Engineering, or related field and 3+ years of relevant operations experience.
• OR Associate's degree and 5+ years of relevant operations experience.
• OR High School Diploma or equivalent and 7+ years of relevant operations experience.

Nice-to-haves

• 7+ years Supply Chain, Program Management, or related work experience.
• Experience with Qualcomm's Rapid Response System.
• Experience interacting with manufacturing team to help schedule and manage module builds.

Benefits

• $136,800.00 - $205,200.00 salary range.
• Competitive annual discretionary bonus program.
• Opportunity for annual RSU grants.
• Highly competitive benefits package designed to support success at work, at home, and at play.