ShopKo - Oak Park Heights, MN

posted 2 days ago

Full-time - Entry Level
Oak Park Heights, MN
Ambulatory Health Care Services

About the position

Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Oak Park Heights, MN. This position offers an opportunity to provide great customer service and patient care while growing your career. On-the-job training is provided, and no experience is necessary.

Responsibilities

  • Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear.
  • Complete pre-screening activities prior to patient exams.
  • Prepare work orders for Optical Lab.
  • Process medical billing information.
  • Maintain frame inventory.
  • Analyze patient eyewear needs.
  • Recommend specific lenses, lens coatings and frames to satisfy patient needs.
  • Assist patients in selecting frames according to style and color.
  • Ensure frames are coordinated with facial and eye measurements and optical prescriptions.
  • Order and dispense eyewear accurately and professionally.
  • Assist patients with proper frame repairs and adjustments.
  • Show patients how to insert, remove and care for their contact lenses.
  • Assist Optometrist with case histories and screenings.
  • Maintain a complete knowledge of third-party plans and claims.
  • Explain promotions and special lens offerings to patients and customers.
  • Balance accounts.
  • Ensure proper merchandising of frame inventory.

Requirements

  • High School Graduate or equivalent.
  • Maintain license as required by state.
  • To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
  • Previous experience in an office and/or optical dispensing is preferred.
  • Able to handle multiple customer interactions/phone calls at a time.
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing.

Benefits

  • Competitive Wages & Sales Incentives.
  • Competitive time off package including vacation pay, volunteer pay, paid holidays, and a personal day.
  • Sick Pay: Eligible teammates accrue Sick/Safe leave per state law.
  • Health & Wellbeing Benefits: Medical, Life, Dental, vision, Short- & Long-term Disability.
  • Voluntary/Cafeteria Offerings.
  • Employee Assistance Program.
  • On the Job Training & Certification.
  • Teammate Recognition Program.
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