About the position
As a Vision Associate at Walmart, you will play a crucial role in supporting customers within the eye care center. Your primary responsibilities will include verifying prescription information, assisting customers with their purchasing decisions, and completing lens and eyewear orders. The specific duties you perform may vary based on state regulations and licensing requirements, ensuring that you are compliant with local laws while providing excellent service to our customers. This position is designed for individuals who are passionate about eye care and customer service, and who thrive in a fast-paced retail environment. In this role, you will be expected to engage with customers effectively, providing them with the information they need to make informed decisions about their eyewear. You will also be responsible for maintaining the eye care center's inventory, ensuring that products are well-stocked and organized. Your ability to communicate clearly and empathetically will be essential in helping customers feel comfortable and confident in their choices. Walmart values its associates and offers a supportive work environment where you can grow and develop your skills. You will have the opportunity to work flexible shifts, including mid-shift and closing, which can accommodate your personal schedule while meeting the needs of our customers. Whether you are looking for full-time or part-time employment, this position offers a chance to make a difference in the lives of our customers while being part of a larger team dedicated to providing quality eye care services.
Responsibilities
- Verify prescription information for customers.
- Assist customers in making purchasing decisions regarding eyewear.
- Complete lens and eyewear orders accurately and efficiently.
- Maintain inventory levels in the eye care center.
- Ensure compliance with state regulations and licensing requirements.
- Provide excellent customer service and support to enhance customer satisfaction.
Requirements
- High school diploma or equivalent.
- Experience in retail or customer service preferred.
- Knowledge of eye care products and services is a plus.
- Ability to communicate effectively with customers and team members.
- Strong attention to detail and organizational skills.
Nice-to-haves
- Previous experience in an optical or eye care setting.
- Familiarity with eyewear fitting and adjustments.
- Basic knowledge of insurance processes related to eye care.
Benefits
- Competitive pay with performance-based incentive awards.
- Health benefits including medical, vision, and dental coverage.
- 401(k) retirement plan with company match.
- Company-paid life insurance.
- Paid time off for vacation, sick leave, and holidays.
- Parental leave and family care leave.
- Short-term and long-term disability benefits.
- Company discounts for associates.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Walmart-paid education benefit program (Live Better U) covering tuition, books, and fees.
